Construa um catálogo de gerenciamento de serviços eficaz .Veja como a ServiceNow pode ajudá-lo à: Aumentar a visibilidade através de sistemas e processos transparentes Estabelecer uma base para o gerenciamento …
ServiceNow® pode ajudá-lo a transformar a TI através da automatização e gerenciamento dos relacionamentos de TI com toda a empresa simplificando e consolidando sistemas redundantes em um único sistema de …
Valiant Technology deployed LogMeIn Rescue to enable its help desk engineers to deliver a consistently high level of quality technical support to clients. Nucleus found that using Rescue enabled Valiant …
What IDC calls the 3rd Platform — cloud, mobile, social, and big data/analytics — will continue to drive growth and innovation across all industries that depend on IT resources. Clientless …
Unexpected events demand that the field team has access to data, resources, and answers in real time, regardless of location. Mobility is not a new tool for field service organizations, …
Gartner has named Okta as the only leader in its 2015 Identity & Access Management as a Service (IDaaS) Magic Quadrant. Access your complimentary Gartner report today.
The Forrester Wave report identifies the six most significant solution providers in the market, evaluating the strengths and weaknesses of each vendor against 15 criteria, including current offering, strategy and …
With the exploding adoption of software-as-a-service (SaaS) applications, enterprise IT is fundamentally changing. While on-demand services provide tremendous ROI, they also introduce new challenges that must be overcome to truly …
If you’re migrating from an existing on-premise Exchange environment — or setting up Office 365 for a new set of users — you’ll need to address how to handle users …
Migrating to Office 365 is a complex undertaking. This TechGuide covers in detail the identity and mobility management challenges associated with migration and guides you through the tools provided by …
