Provisionamento em Nuvem com Foco no Cliente
Acesse esse guia de Provisionamento em Nuvem com Foco no Cliente”e aprenda como as principais empresas estão usando o provisionamento em nuvem para automatizar o ciclo de gerenciamento de serviços …
Aumentar a Visibilidade da TI e o Valor dos Negócios com o Catálogo de Serviços
Construa um catálogo de gerenciamento de serviços eficaz .Veja como a ServiceNow pode ajudá-lo à: Aumentar a visibilidade através de sistemas e processos transparentes Estabelecer uma base para o gerenciamento …
Transforme a TI. Transforme a Empresa
ServiceNow® pode ajudá-lo a transformar a TI através da automatização e gerenciamento dos relacionamentos de TI com toda a empresa simplificando e consolidando sistemas redundantes em um único sistema de …
Nucleus Research ROI of Remote Support Case Study – Valiant Technology
Valiant Technology deployed LogMeIn Rescue to enable its help desk engineers to deliver a consistently high level of quality technical support to clients. Nucleus found that using Rescue enabled Valiant …
Evolving Technology for Remote Support Software in Cloud and Mobile Environment
What IDC calls the 3rd Platform — cloud, mobile, social, and big data/analytics — will continue to drive growth and innovation across all industries that depend on IT resources. Clientless …
The Mobile Technician: The Evolution of the Connection in 2015
Unexpected events demand that the field team has access to data, resources, and answers in real time, regardless of location. Mobility is not a new tool for field service organizations, …
Gartner’s 2015 IDaaS Magic Quadrant
Gartner has named Okta as the only leader in its 2015 Identity & Access Management as a Service (IDaaS) Magic Quadrant. Access your complimentary Gartner report today.
The 2015 Forrester Wave™: B2E Cloud IAM
The Forrester Wave report identifies the six most significant solution providers in the market, evaluating the strengths and weaknesses of each vendor against 15 criteria, including current offering, strategy and …
The Eight Identity Management Challenges
With the exploding adoption of software-as-a-service (SaaS) applications, enterprise IT is fundamentally changing. While on-demand services provide tremendous ROI, they also introduce new challenges that must be overcome to truly …
Solving the O365 Mobility Puzzle
If you’re migrating from an existing on-premise Exchange environment — or setting up Office 365 for a new set of users — you’ll need to address how to handle users …
