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White Papers

InfoTech / Research / White Papers

The FireEye Approach to Effective Cloud Security

In many ways, the public cloud is more secure than a traditional data center. And yet, assets on the public cloud are compromised all the same. Mandiant, the industry leader …

InfoTech / Research / White Papers

The CISO’s Most Effective Weapon: Threat Intelligence

Today’s most successful CISOs embrace cyber threat intelligence (CTI). Contextual, high-fidelity intelligence helps security teams understand attackers and prioritize responses to give organizations the upper hand. Download The CISO’s Most …

Research / Sales & Marketing / White Papers

Don’t Think You Have Time for Advocacy?

Learn how Advocate Marketing software makes customer engagement faster, easier, and more effective. Wondering how much time it *really* takes to run an advocate community using Influitive’s AdvocateHub? In this …

Research / Sales & Marketing / White Papers

The SaaS Vendor’s Guide To Customer Engagement, Retention & Advocacy

Want to lead customers down the path to retention and advocacy? After onboarding, most SaaS customers have to find their own way to success—with little more than a few CSM …

Research / Sales & Marketing / White Papers

IDC Report: The Role of Marketing in Customer Advocacy

This report examines the results of the latest IDC report and provides guidance for achieving advocacy effectiveness and ultimate success. IDC’s 2017 Loyalty Marketing and Advocacy Marketing Barometer study found …

InfoTech / Research / White Papers

Gartner Market Guide for AIOps Platforms

AIOps platforms combine big data and machine learning functionality to support IT operations. I&O leaders should begin the deployment of such platforms to enhance performance monitoring now, but plan extension …

InfoTech / Research / White Papers

Clear Up Your Event Storms with Event Analytics

Event analytics is an approach that switches the focus from merely managing the storm of events to truly finding and fixing what’s broken, starting with the most critical issues. With …

InfoTech / Research / White Papers

How to Get Your Cloud Migration Strategy Right

Every day, industry leaders are competing with digital upstarts that develop their business exclusively in the cloud. To fight this battle, companies are digitizing every area of their operations, looking …

InfoTech / Research / White Papers

Insights Everywhere: Gaining More Value from Cloud and Hybrid

Running workloads in any cloud environment is not “set it and forget it.” You’ll need to monitor the performance, usage and availability of your cloud infrastructure. With the right solutions, …

InfoTech / Research / White Papers

Damage Control: The Impact of Critical IT Incidents

IT incidents result in annual costs running into millions of dollars for organizations across all industry sectors. Dealing with incidents distracts IT staff from other activities; beyond the IT department …

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