Risky Business
See how cloud usage introduces new vulnerabilities – and how you can control the threats.
Your users have left the perimeter. Are you ready?
According to a recent IDG study, roaming employees are sidestepping corporate VPNs in the name of convenience. Traditional solutions — like antivirus and firewalls — are simply not enough today; …
Secure Web Gateway as a Service: Simplifying the Path to Network Security
Software as a service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS) are just a few of the now commonplace solutions that have been born through …
RFP Guide: 6 Must Include Topics
Changing technology vendors is an important process. But, understanding the details is critical to ensure your organization is making the best decision – especially when it comes to secure web …
Control Your Cloud: The Pitfalls of Shared Cloud Strategies
The conversation around the cloud has been booming of late, with the topic showing up everywhere from IT back offices to Fortune 500 C-Suites. Despite cloud’s ubiquity, it remains a …
Why Next-Generation Firewalls Aren’t an All-Encompassing Solution
As the cybersecurity threat landscape has evolved over the past 20-plus years, the firewalls originally employed by IT the world over have grown increasingly ineffective at blocking bad actors from …
Choosing a Cybersecurity Solution – 11 Key Points to Consider
Choosing the right cybersecurity solution is challenging. You need to protect your organization from increasingly sophisticated threats, but you don’t want to consume valuable IT resources with complex management and …
Messaging Done Right – 4 customer service messaging best practices for seamless omni-channel engagement.
Download “Messaging Done Right” to learn best practices for integrating customer service messaging into your omni-channel customer engagement strategy. You’ll discover how to: Meet growing demands for convenience by letting …
Case Study: Esurance and Modern Customer Engagement – Nuance and Esurance work together to propel sales growth and customer satisfaction
In a modern world, with modern customers, Esurance understands that people prefer to receive help differently—whether that’s calling a knowledgeable expert or getting immediate assistance online through live chat. To …
Forrester Report: The Top 10 Chatbots For Enterprise Customer Service
Nuance is honored to have received the #1 ranking among the 10 chatbot/virtual assistant vendors evaluated, earning the ranking of “differentiated” for reporting & analytics; multichannel; security & authentication; Natural …
