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White Papers

IT Operations / Research / White Papers

Selecting ERP for Software Plus Services

Cloud computing is one of the most heavily written and talked about topics in IT today. Cloud computing comes in many different forms, including Software as a Service (SaaS), Platform …

IT Operations / Research / White Papers

Process Manufacturing Quality Control In ERP

Research conducted by IFS suggests that, as manufacturers implement sustainability programs, the primary motivation for this is not regulation, but requirements from customers that push their own environmental and quality/traceability …

InfoTech / Research / White Papers

ICMI “Is Your Contact Center Ready for the Peak Season” MarketPulse Report

ICMI and BoldChat by LogMeIn joined forces to help you connect to the trends and best practices that are shaping the customer experience landscape. This MarketPulse will provide contact center …

InfoTech / Research / White Papers

Is Your Team Prepared for a Data Breach?

As data breaches increase in scale and frequency, businesses must prepare today to ensure an effective, high-quality, and swift response. Consumers, regulators, and the media want a well-orchestrated response launched …

InfoTech / Research / White Papers

Find Out the Trust Cost of a Data Breach – and How to Prepare

There’s no doubt the cyber threat landscape is vast and complex. These days, it’s not a question of whether a company will experience a data breach – it’s when and …

InfoTech / Research / White Papers

Focus on Human Nature to Respond More Effectively During a Breach

To execute an effective breach response, organizations must consider the significant role that human emotions can play during a crisis. The most thorough preparation pre-breach won’t matter if your response …

InfoTech / Research / White Papers

Top Reasons to Refresh

Most companies are not refreshing their laptops and desktops often enough, and it can make all the di­fference. Whether you’re unsure of the advantages new devices will get you, or …

InfoTech / Research / White Papers

The Global Evolving Workforce Study

This study explores the global trends underway as it relates to the intersection of the workplace and technology for organizations. Spanning twelve countries, a multitude of findings pertinent to understanding …

InfoTech / Research / White Papers

Refresh Cycle Still Relevant as the IT Landscape Evolves

Over the past few years, the variety of client devices in use at Intel has grown significantly. While we still find that a 2- to 4-year refresh cycle offers the …

InfoTech / Research / White Papers

The Global Evolving Workforce

The way work is getting done is changing forever – but it’s not all changing the same as every industry and role has different technology and environment needs. Job responsibilities …

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