Where Contact Centers Are Missing the Mark with Customer Care
Adapting Live Chat and Remote Support for the Connected, Multi-Channel European Customer
Today’s multi-device, digital customers have higher expectations for customer service...
Code42 Trust, Security and Compliance
Code42 is predicated on two beliefs: first, we believe our customers should benefit from cloud solutions without compromising their data security, regulatory or privacy requirements;...
Why Endpoint Backup is More Critical Than Ever
New research dives deep into the trends and drivers for enterprise endpoint backup.
The mobile mind shift is here, and as employees increasingly favor using mobile devices—both...
6 Common Sales Tax Registration and Filing Errors
Sales tax filing and reporting rules vary between jurisdictions in material ways. Each state has unique filing schedules, forms, payment thresholds and other administrative...
Aberdeen Research Report: The Costs of Compliance – Strategies for Automating Tax Management and Avoiding Hidden Costs
Indirect and sales and use tax management is an essential process that can be time consuming, confusing, and costly. The labor associated with indirect management costs an...
Extended Validation SSL Certificates
Extended Validation SSL delivers the acknowledged industry standard for the highest level of online identity assurance processes for SSL certificate issuance. Find out how...
Top 10 Website Security Myths Revealed
When it comes to protecting your website and customers from attack, knowledge is your best weapon. But with ever-changing threats and ever-evolving defenses comes ever-growing...
Simplify SSL Certificate Management Across the Enterprise
This guide provides five simple steps for IT professionals to take control of SSL certificates across the enterprise, and recommendations for a management platform for full...
Choosing a Cloud Hosting Provider with Confidence
The goal of this white paper is to help enterprises make pragmatic decisions about where and when to use cloud solutions by outlining specific issues that enterprises should...
Fraud Alert: New Phishing Tactics—and How They Impact Your Business
In this fraud alert paper, we’ll highlight the current trends in today’s phishing schemes, with a particular focus on the latest threats emerging from China. Then we’ll...
