The Buyer’s Guide to Your Customer Experience CRM Platform
What to look for and how to measure success Now more than ever, companies are searching for ways to deliver on customers’ growing demands. They want seamless, consultative service on …
Why CX Is a Team Sport
And how your customer service team can drive business innovation It’s a tough question, but one that many organizations must consider… whose responsibility is the customer experience? Many support teams …
CTV: The Under-Leveraged Channel for Growth
Join AUDIENCEX VP of Strategy & Partnership Solutions, Danielle Gale, for our next live webinar where we’ll dive deep into CTV advertising. Join us for a look at CTV’s continued evolution, in which we’ll examine the current landsc…
Google Ads Benchmark Report Q3 2022
Search spending growth did decelerate compared to Q2, but at 15% Y/Y, it was still in line with the pre-pandemic average. Read the Q3 2022 edition of the Tinuiti Google Ads Benchmark report for more detail on these results along with over 20 charts wit…
Amazon Ads Benchmark Report Q3 2022
Read more about how these events impacted performance in the latest edition of the Amazon Ads Benchmark Report, which also unpacks other key developments, such as: How average Amazon Sponsored Products cost per click grew year over year for thirt…
Meta Ads Benchmark Report Q3 2022
The Meta Ads Benchmark Report Q3 2022 unpacks this and other key trends unfolding for paid social advertisers as they head into the Q4 holiday season, including: Continued growth in Reels ad impression share across both Instagram and Facebook, as…
2022 State of Streaming: Key Trends and Insights Across Video and Audio
Hulu grew faster than the streaming market overall, but also saw a deceleration. Read the 2022 State of Streaming report for more detail on these trends, the outlook for the rest of the year, and additional data points on key topics like: How sig…
3 Unique Utility CEO Challenges Solved by Digitizing Field Operations
Legislation governing utility companies continues to advance as well, imposing ever higher standards for vegetation management, environmental preservation, and other aspects of utility business practices. Rising costs to maintain and expand infrastruct…
2022 Holiday Gifting Trends & Expectations
What can retailers expect from this holiday shopping season? Inflation is on the rise and the threat of a recession is looming. With these extra financial stresses on their minds, online consumers are feeling more anxious about choosing the “righ…
Redesigning Your Brand’s Mobile Engagement Strategy to Drive Sales
With the ubiquity of smartphones and consumers dependency on them, DTC merchants can drive sales and brand engagement with the right strategy. In fact, 75% of customers already claim to make at least one purchase on their mobile phone in the past…
