In this Meet the Analyst Webinar, Yory Wurmser, our principal analyst, will discuss the top four mobile trends to watch in the months ahead. Join this live discussion, made possible by Oracle Advertising and CX, on the topics below and more: …
SalesIntel provides the industry’s top-rated B2B contact and company intelligence platform – built for sales teams looking to perform at their very best efficiency. Our web prospecting tool, RevDriver, allows you to access 100M+ verified p…
SalesIntel provides the industry’s top-rated B2B contact and company intelligence platform – built for sales teams looking to perform at their very best efficiency. Our web prospecting tool, RevDriver, allows you to access 100M+ verified p…
One of SearchUnify’s customers, a leading U.S.-based IT services company, needed to scale their support efforts by streamlining communications and process flows across its call centers. Leveraging Microsoft Dynamics 365 for its support org., the …
60-90% issues that support agents see are those that they’ve already seen before. 98% of support managers’ time is spent on putting out fires, managing escalations, and firefighting. They’re so busy fixing things the second time th…
SearchUnify is a leading unified cognitive platform that powers enterprise search and fuels a suite of AI-powered applications for a future-proof customer self-service and support strategy. All the applications – Intelligent Chatbot, Agent Helper…
Enterprises can generate an average ROI of 6,469% via achieving successful online community engagement. Amazing, right? Having an online community is like inviting your customer avatar into your virtual store and having them come back every single d…
Organizations spend a great deal of time and effort in generating and converting leads by tracing customer journeys, mapping content to them, and delivering the best customer experience possible. However, these short-term wins are incomplete without th…
Il n’est pas suffisant d’embaucher plus de personnel pour répondre aux exigences croissantes en matière de marketing pour le commerce de détail, d’hyper ciblage localisé et personnalisé et d’ex…
Die Kreativität selbst lässt sich zwar nicht automatisieren, aber die Automatisierung wichtiger Teile des Ecosystems ermöglicht Skalierbarkeit und verkürzt das Time-to-Market. In diesem Whitepaper wird untersucht, welche Teile des k…
