Rethinking the Outsourcer Selection Process in the New Normal
In this new world, how will you go about getting your hands on the intangible pieces of the evaluation process?Request Free!
Knowledge Management, Knowledge-Centered Support and Strategic Change Management
Knowledge management practices are intended to expedite business processes and reduce costs by reusing information and increasing its accessibility. Knowledge centered support, especially when delivered through a knowledge base, is the best way to deli…
How to Convert More Leads Into Customers
Generating valuable leads and converting them into prospects is hard work—and, in some ways, it feels harder than ever. As consumers have become more familiar with demand gen tactics, they have become less likely to part with their precious conta…
The Automation Imperative
One of Gartner’s top strategic technology trends for 2020 is hyperautomation: “an unavoidable market state in which organizations must rapidly identify and automate all possible business processes.” Hyperautomation has emerged…
Webinar: Discover What’s Possible with Microsoft Dynamics 365 Customer Service
Microsoft Dynamics 365 for Customer Service is an application within the Microsoft Dynamics 365 universe that helps you to “earn customers for life." When you want to differentiate your brand by using built-in intelligence that helps…
Webinar: Salesforce vs. Microsoft Dynamics 365
Have you ever wondered how Microsoft Dynamics 365 Sales and Salesforce Sales Cloud really compare? In this on-demand webinar, we cover the basics, benefits, functionality, and capabilities of each solution so that you can gain a clearer idea of which C…
iOS 14: What Is SKAdNetwork And How To Prepare
What You Should Know About SKAdNetwork: Loss of IDFA eliminates the concept of user-level tracking. Attribution Postbacks will be delivered by Apple directly to the end points defined by Ad Networks. This forces all networks t…
LAUNCHING YOUR AFFILIATE PROGRAM THE RIGHT WAY
Started considering an Affiliate or Partner program for your brand? This guide will walk you through the good, the bad, and the ugly of Affiliate marketing. Setting you on the path towards success. Why you should start an Affiliate program:…
Case Study: Mobile Anti-Fraud
Effective mobile user acquisition has become increasingly challenging due to a complex history of rampant fraud. Marketers are funneling their advertising spend to fewer and safer choices, like Facebook and Google, driving up costs and limiting options…
How Customer Data Partnerships Can Speed Up Recovery In Travel
It’s always been important for brands to personalize their campaigns. However, the COVID-19 era has made empathic, relevant messages more essential than ever. How are travel brands gaining the deeper insights needed to build trust and loyalty? By…
