The Essentials of Healthcare IT – 2017 Kit brings together the latest in information, coverage of important developments, and expert commentary to help with your Healthcare...
The Essentials of Healthcare IT – 2017 Kit brings together the latest in information, coverage of important developments, and expert commentary to help with your Healthcare...
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—Please choose an option—Genesys Commercial TA 022718Genesys Enterprise TA 022718Genesys MM TA 022718Genesys NA Finance 042418Genesys...
Business to Business (B2B) customer support has evolved to become the most important aspect of customer experience. No longer seen as the money pit it once was, providing...
Customers are more and more frustrated with the level of service they experience these days, due to long hold times, repeating issues multiple times to different agents, and...
Customer satisfaction is the go-to metric for customer support companies. But is it enough? Of course we want happy customers, because happy customers mean more customers....
The customer experience is one of the most important (if not THE most important) factors in business success. While every employee is responsible for customer service,...
Self-service customer support is must-have for any B2B support organization. Customers prefer and even demand it, and the benefits for the company are undeniable:...
This mini-guide will explain the six pieces of content your team needs to be successful as well as what each piece of content should include and how it should be used.Request...
From essential direct dials and email addresses to account intelligence, prospecting solutions empower sales representatives with the information needed to identify, connect...