Rethinking the End-to-End Mobile Experience: Gaining Traction in Mobile Transactions
Facebook by the Numbers 2015
Retargeting on Facebook continues to drive ROI for advertisers. Over the past year, Facebook offered new ad formats, improved cross-device retargeting, and added new ways for advertisers to increase the effectiveness of retargeting with first-party dat…
The Performance Marketer’s Guide to Retargeting: Part 1
Facebook by the Numbers 2015
Retargeting on Facebook continues to drive ROI for advertisers. Over the past year, Facebook offered new ad formats, improved cross-device retargeting, and added new ways for advertisers to increase the effectiveness of retargeting with first-party dat…
The Performance Marketer’s Guide to Retargeting: Part 1
Réduction ducoût de développement: OpenShift Enterprise de Red Hat
Vos équipes de développement éprouvent-elles des difficultés à répondre à la demande croissante pour les applications commerciales? En réduisant le délai de mise sur le marché des applications d’entreprise, vous …
Dissecting Swarovski’s Sparkling Customer Experience Strategy
In this exclusive interview, Karin Winkler, Customer Experience Manager, Swarovski, shares the company’s strategy for creating a mindset of excellence amongst Swarovski employees.Focusing on Top Box Scoring, a new VOC feedback programme, aimed at turni…
Eight Enlightening Ways To Improve Customer Experience On Multi-Channel Platforms
Developing multi-channel management to improve customer experience across the whole business is one of the main pain points for companies in the DACH region. In this CX Network top tips mini-guide, we explore 8 ways you can improve your customer e…
DHL Decipher the Dark Side of Data in Customer Experience
In an industry where Big Data is King, it can be quite controversial to not share the same views on the benefits of leveraging data to improve customer experience. However, DHL’s Vice President Customer Experience, Kim MacGillavry, is of the opin…


