Facebook by the Numbers 2015
Retargeting on Facebook continues to drive ROI for advertisers. Over the past year, Facebook offered new ad formats, improved cross-device retargeting, and added new ways for advertisers to increase the effectiveness of retargeting with first-party dat…
The Performance Marketer’s Guide to Retargeting: Part 1
Facebook by the Numbers 2015
Retargeting on Facebook continues to drive ROI for advertisers. Over the past year, Facebook offered new ad formats, improved cross-device retargeting, and added new ways for advertisers to increase the effectiveness of retargeting with first-party dat…
The Performance Marketer’s Guide to Retargeting: Part 1
Réduction ducoût de développement: OpenShift Enterprise de Red Hat
Vos équipes de développement éprouvent-elles des difficultés à répondre à la demande croissante pour les applications commerciales? En réduisant le délai de mise sur le marché des applications d’entreprise, vous …
Dissecting Swarovski’s Sparkling Customer Experience Strategy
In this exclusive interview, Karin Winkler, Customer Experience Manager, Swarovski, shares the company’s strategy for creating a mindset of excellence amongst Swarovski employees.Focusing on Top Box Scoring, a new VOC feedback programme, aimed at turni…
A Modern Marketing Architecture: The Foundation for Intelligent Customer Engagement
You can’t win over today’s empowered customers with yesterday’s fragmented marketing approaches.To succeed in the era of connected – and empowered – customers, you need a new approach: one that leverages data, insight and action to address every custom…
Eight Enlightening Ways To Improve Customer Experience On Multi-Channel Platforms
Developing multi-channel management to improve customer experience across the whole business is one of the main pain points for companies in the DACH region. In this CX Network top tips mini-guide, we explore 8 ways you can improve your customer e…
Customer Experience Transformation in the DACH Region
Businesses in Germany, Austria and Switzerland are pioneering the world of customer experience. Strictly built around real-life case-studies that you mentioned were of the most relevance to you and covering a range of topics from using CRM and Big Data…


