La gestión del servicio al cliente (CEM, por sus siglas en inglés) en telecomunicaciones en Latinoamérica, continúa siendo el único evento de la región en el que encontrará respuesta a sus dudas apremian…
A Gestão de Experiência do Cliente em Telecomunicações na América Latina ainda é o único evento na região onde você encontrará respostas para as dúvidas mais urgentes de atendim…
The Essentials of Marketing Kit, brings together the latest in information, coverage of important developments, and expert commentary to help with your marketing related decisions.The following kit contents will help you get the most out of your Market…
Includes:– Campaign management– Day-of execution– Maximizing your ROI– Engaging your audience beforehand– Content best practicesThis best practice guide covers a variety of elements surrounding successful webinar strategy …
Despite this, collaboration with customers is worth the effort, leading to a variety of benefits, including lower cost of customer service, better marketing insights and analysis, development of more innovative and high-need products, and developing lo…
One way to reduce churn and increase customer satisfaction and retention is by building an online community for your company. Teliasonera have begun a 4 year journey to turn their previous discussion forum into a hub of consumer information and interac…
Nordic Operators need to better understand and anticipate their customer’s desires and use the information and technology available to strategically interact with customers on any channel. Do you know why it is important to manage customer expect…
Knowledge Hub Media offers direct download of the newest and most relevant white papers, webcasts, trial downloads, webinars and reports in your area of interest. Updated daily, get the latest …
There is no excerpt because this is a protected post.
There is no excerpt because this is a protected post.
