Continuous Accounting: How to Properly Close the Books on 2016
As the end of the year approaches, companies are once again scrambling to make sure their books are in order for FY 2016. For most people, this process is even …
Top Tips for Setting Up Your 2017 Sales Compensation Plan
For sales teams everywhere, money can be a complicated motivator. As most senior executives and managers know, sales compensation plans can be a tricky art to master. Paying a sales …
Why Customer Service is Moving to Order Processing Automation
The new era has had a significant impact on the way that companies interact with customers. Many traditional customer service functions are automated. Customers are able to self-serve through websites …
Email Scams: Protecting Your Company Against “Whaling Attacks” this Holiday Season
Just when you thought you had managed to train your employees to spot and avoid phishing attacks, along comes another fishy email scheme: whaling. Teaching your employees to spot these …
IQ vs EQ: Measuring Emotional Intelligence in the Workplace
When it comes to landing your dream job, studies have indicated that being emotionally intelligent is now more important than your actual intelligence. Employers have revealed that being able to …
Does Your Company Have a Sales Team, or a Sales Force?
One of the top gripes companies have on a consistent basis is that their sales team is not selling. To fix that, you need to ask a clarifying question, “Do …
Account-Based Marketing: Why it Can’t Work Without the Right People
Account-based marketing (ABM) is a personalized, custom approach to a dedicated book of a business. Most SMB and enterprises use this marketing strategy to close new business and up-sell existing …
Best Practices for Understanding & Preventing Phishing Attacks
Phishing is an attempt, usually via e-mail, to trick people into revealing sensitive information like usernames, passwords, and credit card data by pretending to be a bank or some other …
Infographic: 8 Common Misconceptions About Outsourcing
Take a good look back in time – 10 to 20 years in the past – and you will see the unmistakable positive influence that outsourcing has brought to the …
White Paper: Effective Testing of Rich Internet Applications
From a testing point of view, Rich Internet Applications (RIA’s) pose significant challenges due to complex multilayer architecture. One of the most difficult challenges from the point of view of …
