Six Degrees of Network Security
A number of obstacles stand between you and a safe network. Your security solution shouldn’t be one of them. Avoid these six common security pitfalls that put your users, their …
Demand Generation: Targeting the Right Audience with White Papers & Content Syndication
When it comes to engaging in successful content syndication programs, having the correct – highly targeted – audience is absolutely key. Whether you are tacking an account based marketing (ABM) …
How to Create a Business Continuity Plan, Disaster Recovery Plan [Infographic]
Have you been considering deploying a disaster recovery solution for your company? In the age of cybersecurity threats and rampant natural disasters, a well thought out disaster recovery plan can …
How VoIP Can Easily Simplify Support Requests and Enhance Overall Customer Experience
Compared to other phone systems, chat bots and ticketing systems, VoIP allows customer support calls to be handled quicker – at least according to Paradyn. More importantly, it allows for …
The Art of Learning When Not to Listen to Your Customer [Infographic]
We all know the old saying – “the customer is always right!” But is this always the case? Not necessarily. Henry Ford, pioneer of the first affordable, mass-produced car, (allegedly) …
The 2019 Digital Marketing Trends That SMB’s Should Really be Focusing On
With the beginning of 2019 upon us, the time has come for SMB’s to stop worrying about vanity metrics like website traffic, clicks and likes… No, these are not important …
16 Cognitive Bias Traps That All Companies Fall Into… And How to Avoid Them
In business and in life, we make a vast number of decisions daily that we may not realize are based on assumptions. Due to limits in time, we may not …
From Cybersecurity to Staffing: The Top 10 Ways Your Company Could Be at Risk
Of all that factors that impact your company’s bottom line, security, compliance and assumed risk are always at the top of the list. From cybersecurity risks and malware threats, to …
The Evolution of Chatbots
For much of the six decades since John McCarthy coined the term artificial intelligence (AI) in 1955, most of us relegated the technology to the world of science fiction. Today, …
Infographic: Need for Speed
Need for Speed: Frictionless Remote Support At Last Traditional technology hasn’t kept up with the expectations of your customers and employees. They rely on you to solve their toughest issues …
