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IT Operations / Research / White Papers

There’s Nothing Artificial About AI for Broadcasters: New Survey Shows Rapid Uptake

The media and entertainment industry is in the early stages of adopting artificial intelligence for applications ranging from speech-to-text caption generation to automating metadata tagging chores. Some early AI adopters …

InfoTech / Research / White Papers

7 Essentials for a Successful Cloud-first Transformation

The enterprise cloud offers significant benefits such as reducing costs, boosting speed, and an increase in innovation. Amazon Web Services (AWS) has helped thousands of organizations become cloud-first organizations. This …

InfoTech / Research / White Papers

What Makes the Cloud Secure? A Cloud Security Checklist for Innovative Business Leaders

So you’re thinking about moving to the cloud. Which means you’ve got some new (and some old) security issues to think about. Where do you start? What should you look …

InfoTech / Research / White Papers

Fostering Business and Organizational Transformation to Generate Business Value with AWS

This IDC report features interviews with 27 organizations around the world running various enterprise workloads on Amazon Web Services (AWS) to understand the impact of AWS on their IT and …

Research / Telecom / White Papers

Magic Quadrant for Unified Communications as a Service, Worldwide

Unified communications as a service (UCaaS) capabilities now exceed those available from premises-based UC. Enterprise planners should look for expanded global capacity, better customer service and project management, an expanded …

Research / Telecom / White Papers

How Communications Platforms Drive Customer Engagement

Today’s digitally empowered customers create a challenge for organizations to sell, market, and service them effectively. Expectations are higher than ever before, and customers openly share both positive and negative …

Research / Telecom / White Papers

Your PBX Is Killing Your Business

It may be painful to contemplate, but the reality is that your PBX is not going to get better with age. In today’s ultra-competitive environment, maintaining the status quo is …

Research / Telecom / White Papers

Powering the Workplace of the Future

Companies everywhere need their workforce to perform smarter, faster and more efficiently. Today, most businesses are struggling to enable truly seamless communication and collaboration across platforms, systems, and devices. Enter …

Healthcare / Research / White Papers

10 Best Practices for Automating Appointment Management

How responsive are your patients to your appointment reminders? Today’s patients have come to expect that companies and organizations will communicate with them on the channel they prefer. But many …

Research / Sales & Marketing / White Papers

Predictive Analytics and Artificial Intelligence Technology: A Sirius Perspective

One of the most common use cases for AI in B2B is to make predictions about which accounts are most likely to buy and which leads are most likely to …

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