Quantifying the Value of Counter Fraud Analytics in Insurance
The prevailing wisdom seems to be that insurance fraud costs a company, on average, between 5% and 10% of annual revenue. But averages can be misleading and inconsistent...
Ebook: Maximizing Customer Engagement for Maximum Revenue Growth
Companies that provide the intelligent support and engagement consumers expect reap the rewards of lower costs and higher revenue. Happier customers translate directly into...
Ebook: The Future of Customer Engagement
At the rate businesses are appearing and disappearing today, in ten years 40% of current Fortune 500 companies will no longer exist. The companies that will persist are the...
The Next Evolution of Chatbots
A lot has changed since chatbots first debuted. Today’s natural language processing and machine learning technologies have made artificial intelligence more human than...
Forrester Report: Rethink Customer Service to Build Emotional Engagement
According to research by Forrester, service organizations aiming only to appeal to the rational side of customers’ needs will have an increasingly difficult time maintaining...
The Guide to Securely Boosting In-App Engagement: Enabling Powerful Real-Time Communications
Customers expect real-time communications in their mobile applications, and business leaders are looking to communication platform as a service (CPaaS) as a cost-effective,...
Eliminate TMF Inadequacies in Your Clinical Trials
To comply with regulatory requirements pertinent to clinical trials, every organization engaged in a clinical trial must manage and maintain all trial-related content, documents,...
Top 8 Obstacles in Pharma & Biologics Product Registration & Submission Management
For pharmaceutical and biologics companies, the path to a global product launch is full of obstacles that could result in delays to registrations, many of which can be avoided...
How to Address 10 Common Pains in Dossier Management & Product Registration
While the process for obtaining a device clearance or premarket approval (PMA) in the United States is not the same as applying for a Shonin in Japan or a CE mark in Europe,...
A Beginner’s Guide to collectd
Collecting data is necessary to index and analyze data. Splunk helps provide analytics around infrastructure data. collectd makes collecting and transmitting data to an analytics...
