Research conducted by IFS suggests that, as manufacturers implement sustainability programs, the primary motivation for this is not regulation, but requirements from customers that push their own environmental and quality/traceability …
ICMI and BoldChat by LogMeIn joined forces to help you connect to the trends and best practices that are shaping the customer experience landscape. This MarketPulse will provide contact center …
As data breaches increase in scale and frequency, businesses must prepare today to ensure an effective, high-quality, and swift response. Consumers, regulators, and the media want a well-orchestrated response launched …
There’s no doubt the cyber threat landscape is vast and complex. These days, it’s not a question of whether a company will experience a data breach – it’s when and …
To execute an effective breach response, organizations must consider the significant role that human emotions can play during a crisis. The most thorough preparation pre-breach won’t matter if your response …
This study explores the global trends underway as it relates to the intersection of the workplace and technology for organizations. Spanning twelve countries, a multitude of findings pertinent to understanding …
Over the past few years, the variety of client devices in use at Intel has grown significantly. While we still find that a 2- to 4-year refresh cycle offers the …
As the complexity of workforce challenges continues to rise, so will the demand for more quantitative approaches to address the increasingly difficult people-related questions central to organizational success. The power …
Attracting talented job candidates is one of the biggest challenges facing HR in the next 10 years. Understandably, organizations want top talent and they are highly focused on recruiting strategies …
Whether it’s through using pre- or post-hire assessments, applying managerial feedback or learning results, identifying high potentials is a huge win for determining who will lead your company forward. With …
