Where will Nordic Financial Institutions invest their CX budgets in 2016/2017?

Do you want a different 2016? Are you missing that extra thing that will transform what you do and provide you with proven ROI?

Our knowledge bank of over 100 CX professionals gave us some excellent feedback, which we have incorporated into our year long research. Enclosed is top secret information to help you win new prospects or benchmark your actions against your peers. That’s right, read on to see how we are going to help you understand your prospects and ultimately customers better.

In this report we present the findings, providing an overview of where spending in the Nordic financial services market is set to take place over the next two years. The report sheds light on:  

•    Where Nordic financial services need the most advice and input;   

•    Where they see the most immediate need for investment in the short- and long-term;   

•    The key concern when it comes to ROI for CX investment; 

•    And more…

Whether you have a product to sell or you want to benchmark your actions against your peers, this report is something you cannot afford to miss. Planning your future strategy begins here.

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