The challenge is that as more diverse data sources and platforms come online, spotting failures and opportunities that can drive your mission forward has become harder than ever. Technologies like artificial intelligence (AI) and machine learning (ML) …
In order to do so, many agencies are moving toward a more holistic, analytics-driven approach to security. Download the new Pocket Guide to: Gain an understanding of the current government threat landscape and its evolution through the years. …
Pulling together insights from thousands of our customers and our dedicated research team, our experts have assembled a short list of top predictions for 2019. Download your copy of “Splunk 2019 Predictions” and learn about: Artifi…
By using AI and predictive analytics, IT organizations are able to deliver seamless citizen experiences that meet changing citizen behavior and demands. Discover the critical steps required to build your IT strategy, and learn how to harness predictive…
By 2020, 85% of the enterprise customer relationship will be managed without human interaction. The continuous evolution of digital channels has transformed the customer experience and raised the bar for customer expectations. Brands are well aware …
Transforming to an experience-based business — focused on selling experiences versus products and services — is no small feat. The vast amounts of data available to both individuals and organizations have raised expectations. Desig…
Mobile devices and the proliferation of other digital channels have raised the bar for consumer expectations. Connected experiences allow consumers to jump between web, mobile apps and offline engagements, disrupting business models in the process. …
Marketing has evolved significantly over the decades — from mass-marketing to targeting individual customers across millions of personal devices. According to a study by the Direct Marketing Association, 60% of marketers admit they struggle to…
Companies now have to provide superior customer experiences to be competitive. The new generation of customers can switch from one merchant to another with a click and then share their experience — positive or negative — with the rest …
Customers crave content. Whether they are looking for new ideas for a room renovation, planning a wedding or comparing vacation rentals, content is at the center of every one of these experiences. Beyond the content itself, you need to weigh how to …
