How Prevea Health Reduced No-Shows with Digital Engagement

Prevea Health, a multi-specialty group based in Wisconsin, taps into big data and payer networks to address gaps in care and acquire new patients. However, Prevea's patients grew frustrated with a fragmented digital experience across its different channels. Patients who booked appointments online received automated text and email reminders, but those who scheduled appointments over the phone only received voicemails. This system was frustrating and cumbersome for staff and patients alike. 

To extend automated appointment reminders across all access channels, Prevea Health implemented DocASAP Actionable Reminders alongside their online scheduling solution. 

Read this free case study to learn: 

  • How automated reminders helped Prevea Health cut no-shows in half, leading to a steep increase in kept appointments. 
  • How patient engagement technology like actionable reminders enable patients to have more productive appointments. 
  • Why a consistent patient experience can increase satisfaction and staff efficiency. 


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