So you’re thinking about moving to the cloud. Which means you’ve got some new (and some old) security issues to think about. Where do you start? What should you look …
This IDC report features interviews with 27 organizations around the world running various enterprise workloads on Amazon Web Services (AWS) to understand the impact of AWS on their IT and …
Unified communications as a service (UCaaS) capabilities now exceed those available from premises-based UC. Enterprise planners should look for expanded global capacity, better customer service and project management, an expanded …
Today’s digitally empowered customers create a challenge for organizations to sell, market, and service them effectively. Expectations are higher than ever before, and customers openly share both positive and negative …
It may be painful to contemplate, but the reality is that your PBX is not going to get better with age. In today’s ultra-competitive environment, maintaining the status quo is …
Companies everywhere need their workforce to perform smarter, faster and more efficiently. Today, most businesses are struggling to enable truly seamless communication and collaboration across platforms, systems, and devices. Enter …
How responsive are your patients to your appointment reminders? Today’s patients have come to expect that companies and organizations will communicate with them on the channel they prefer. But many …
One of the most common use cases for AI in B2B is to make predictions about which accounts are most likely to buy and which leads are most likely to …
Digital-native enterprises are first to accelerate cloud commerce business. IDC explains how cloud platforms like CloudBlue are key to evolving business models and architecture to scale operations and innovate faster …
This white paper discusses why finance should play a more central role to work effectively with sales to manage compensation. Increasingly based on complex metrics such as profitability, team selling …
