Implementing and scaling Hadoop to analyze large quantities of data is enormously complicated. Unforeseen, very challenging problems are to be expected. However, if you can...
With the dramatic rise in smartphone use across the Latin American region, it is becoming increasingly difficult for wireless operators to provide the capacity and QoS that...
Telecoms iQ introduces: Five Ways To Build A Smarter Network. An insightful piece that analyses strategies your company should have in place to revolutionize your business,...
Quality professionals often struggle to make a meaningful dent in the high Cost of Poor Quality (COPQ). Despite their best efforts, many become trapped in a vicious cycle...
Se sim, então você precisa desenvolver uma forte estratégia de experiência do cliente! Além de melhorar a percepção de sua marca,...
This article explores how this asset is the way the insurance industry is heading – learn 4 key ways of the benefits of Big Data including how it will affect your customer...
This article explores how this asset is the way the insurance industry is heading – learn 4 key ways of the benefits of Big Data including how it will affect your customer...
Si es así, ¡necesita desarrollar una fuerte estrategia de experiencia del cliente! Además de mejorar la percepción de la marca, también hay...
A Gestão de Experiência do Cliente em Telecomunicações na América Latina ainda é o único evento na região onde você...
La gestión del servicio al cliente (CEM, por sus siglas en inglés) en telecomunicaciones en Latinoamérica, continúa siendo el único evento...