While 80% businesses want chatbots by 2020, many are still unsure about their bot success. Companies struggle to connect bots to relevant knowledge bases owing to the customizations involved, and the barriers to training a bot are also high, especially…
For Kronos, one of the leading Workforce Management and Human Capital Management Cloud Solutions provider, the main objective was to fully capitalize on the vast, isolated data repositories spread across enterprise platforms. Its customers, support tea…
Leading insurance companies are submerged with data. But, what’s the point of drowning in data while starving for information? With an AI-powered engine by your side, you can address all the data-related issues smartly to maintain growth and prof…
During this 1-day virtual event, DX Summit attendees have the unique opportunity to see the world’s best digital customer experiences first-hand through case studies, presentations and workshops. Discover the latest digital customer experience tr…
Discover firsthand how the most advanced and productive companies have changed the digital workplace. Get insights into the latest digital workplace trends, best practices and research, and learn how to bring the techniques used by companies …
The current crisis presents all kinds of challenges for HR professionals. Immediate priorities and eventual recovery dictate which AI and Machine Learning use cases should be the focus of our attention, but whichever the selected use cases, t…
Once limited to a select few, we now see an explosion of knowledge workers who need quick access to the knowledge to do their job. And this is where the challenge lies – ensuring every employee can find the required information as and when they need it…
As a SaaS organization that puts the success of their customers at the heart of everything they do, Kronos has been dedicated to building digital journeys to empower customers to self-serve potential problems. In 2018, Kronos took a massive step to …
Big data has transformed search and you need to know how to tap into all the data you have to harness the real power of search. In this eBook, we map the journey from what enterprise search used to be, what it is, and what it will be! If you are wor…
As businesses are becoming more and more data-driven, knowledge has become an important asset for any organization. And since the knowledge in a firm is collected in multiple applications & repositories, it makes sense to have a cognitive search in…
