It’s no secret that channel partners are innovators when it comes to creating unique ways to increase revenue streams. That’s why many organizations that provide managed services are expanding or scoping out practices around UCaaS, or unifi…
Compounding pharmacies are required to abide by the USP compounding standards for operation. These standards often undergo revisions and additions throughout the years. Although the standards may change, the focus on gaining compliance does not. Whe…
Occupational exposure limits and acceptable surface limits have specific range specifications from their manufacturers your facility needs to follow. These ranges require highly sensitive analytical methodologies to measure and meet. The metho…
The COVID-19 pandemic has drastically impacted healthcare facilities with cases of contamination and infection. This challenge has caused new USP and USP standards to ensure patients receive quality care as safely as possible. Are you meeting thes…
Have you ever wondered how other service management professionals approach common challenges like meeting SLAs, retaining talent, or improving CSAT? HDI has partnered with thousands of professionals and their organizations for more than thirty years…
USP compliance is important for your healthcare manufacturing operation and success. These standards can be complex, but it is essential to conform to each part. Our guide helps ensure you are prepared to comply to the ever-changing U…
Before you can assess whether a vendor’s specific AI features are right for your business needs, it helps to have a working knowledge of what different entities mean when they talk about “large language models” and “unsupervised learn…
It is time for CX leaders to think differently. Delivering memorable customer experiences is more than just sending an e-mail to a customer or answering their queries when they call. 70% of Customer Experience (CX) leaders in Asia Pacific place a high …
Your job might seem a little less secure today than it was yesterday. Covid, recession, layoffs, war, gas prices, economy . . . shall I keep going? It’s enough to make the strongest among us want to hide under the blankets. But you can create …
Join Omdia research analyst Adam Holtby as he presents the results of a recent survey of APAC-based enterprises regarding the future of work. Learn how businesses throughout the region are dealing with the challenges, and where they see the future tren…
