Southern California Industrial Buying Trends

Understanding what’s happening in the supply chain today can position you for growth tomorrow. Over 12 million buyers and engineers per year access the Thomas Network at Thomasnet.com for in-depth information on more than 500,000 North America…

Level Up Your Customer Service Strategy

Fewer than 20% of consumers would give their overall customer service experiences an "A". In order to reach and maintain a high rating, it’s important that customer service managers periodically assess their support strategy. This assessme…

How AI Can Empower Customer Service Leaders

Customer service leaders have a huge opportunity to leverage artificial intelligence and transform their careers in a great way.  Chatbots and AI will take over the mundane aspects of the role so that [customer service leaders] can truly focus …

Navigating Your Cloud Journey

Preparing and moving workloads to the Cloud can be a daunting task that requires deep technical experience, along with knowledge of common obstacles associated with cloud migration and how to overcome these challenges. Get the insight needed throughout…

Fueling Greater Data Management

Influencing the future of the petroleum engineering industry was important to SPE, but managing their scholarship program had become a headache. Learn how, with the help of WizeHive’s Zengine application management platform, they not only streamlined t…

Threat Monitoring, Detection and Response Report

The Threat Monitoring, Detection and Response Report reveals that companies are losing ground against rising cybersecurity threats. The level of concern with threats including ransomware, insider attacks, and the resulting data loss, has grown signific…