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AI

Downloads / Research / Sales & Marketing

The Many Use Cases of AI for Marketing

Artificial intelligence (AI) enables marketers using a predictive marketing platform to address many strategic questions. Whether you’re new to AI for Marketing or more seasoned with the use of AI, …

Downloads / InfoTech / Research

Beneath the Surface of Digital Transformation: Why leaders modernize their applications

Are you using artificial intelligence (AI), but not sure how to apply it for real bottom-line impact? Join IDG, IBM, and Forrester Research as we explore the topic of AI-enabled …

InfoTech / Research / White Papers

Forrester Study: The Total Economic Impact Of IBM Automation For Application Management

What’s the business impact of Automation and AI on Application Management and Maintenance? Get the Forrester Study, The Total Economic Impact of IBM Automation for Application Management, to find out. …

Downloads / InfoTech / Research

Build a Bot Series: AI and the Customer Experience Evolution

Thursday, August 9, 2018 – North America @ 2 p.m. ET / 11 a.m. PT Customer experience is on the brink of an evolution—with artificial intelligence (AI) development being built …

InfoTech / Research / White Papers

Gartner Market Guide for AIOps Platforms

AIOps platforms combine big data and machine learning functionality to support IT operations. I&O leaders should begin the deployment of such platforms to enhance performance monitoring now, but plan extension …

InfoTech / Research / White Papers

AI and Machine Learning in Your Organization

Fortunately (or not), there aren’t sentient robots yet, but the AI out there is already changing the way we work, play and communicate. As more and more data is generated, …

InfoTech / Research / White Papers

The Artificial Intelligence Imperative: Unlocking Data Insights To Fuel Business Growth

The data, gathered from more than 2,300 business leaders across the globe, explores the vast potential – and challenges – businesses must address to unlock data intelligence with AI.  According …

Downloads / InfoTech / Research

The Journey to AI: Change Your Approach to Data

Live Event Date: June 21, 2018 @ 11:00 a.m. ET / 8:00 a.m. PT To drive business value, organizations are increasingly seeking to generate meaningful insights from their data. Many …

InfoTech / Research / White Papers

Forrester Report: 2018 Customer Service Trends: How Operations Become Faster, Cheaper – And Yet, More Human

Ease, effectiveness, and emotion drive great customer service, but top line growth requires professionals to keep an eye out on trends for truly determining improvements in quality of service. Download …

Downloads / InfoTech / Research

Expert Assist: An AI solution for selling insurance

To drive revenue, delight customers and contain costs, insurance sales teams need better access to the right data at the right time, not more hurdles. That’s why the IBM Watson …

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