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Research / Sales & Marketing / White Papers

Don’t Think You Have Time for Advocacy?

Learn how Advocate Marketing software makes customer engagement faster, easier, and more effective. Wondering how much time it *really* takes to run an advocate community using Influitive’s AdvocateHub? In this …

Research / Sales & Marketing / White Papers

IDC Report: The Role of Marketing in Customer Advocacy

This report examines the results of the latest IDC report and provides guidance for achieving advocacy effectiveness and ultimate success. IDC’s 2017 Loyalty Marketing and Advocacy Marketing Barometer study found …

InfoTech / Research / White Papers

In the Age of Customer Experience, Isn’t It Time for a New Database?

In the age of customer experience, is it time for a new database? Introducing the Engagement Database — and why it’s a vital part of your digital transformation. Digital transformation …

InfoTech / Research / White Papers

2018 Customer Service Trends: How Operations Become Faster, Cheaper — And Yet, More Human

Forrester Research on 2018 Customer Service Trends Consumer demands for easy, effortless service across an ever-expanding number of channels and touchpoints continue to rise and businesses are challenged to keep …

Research / Sales & Marketing / White Papers

How to Improve Site Performance

With so many websites to choose from, shoppers don’t have time to wait for a slow site to load. Online shoppers will abandon a shopping experience if a site doesn’t …

Research / Sales & Marketing / White Papers

8 Steps To Optimized eCommerce Conversion

Get this white paper from Magento’s Premier Technology Partner Celebros and increase your eCommerce conversions. It’s estimated that up to 30 percent of customers will go strictly to the search …

Research / Sales & Marketing / White Papers

3 Competitive Pressures Driving Digital Commerce Strategy

As you know, today’s commerce landscape is increasingly complex and competitive. Every day, you face new challenges—from growing customer demands to changes in technology to improvements in infrastructure. The commerce …

InfoTech / Research / White Papers

LTO for the Next Generation Data Center

This ESG Lab Review is designed to address any possible misconception that LTO tape is a slow or unreliable storage platform, while also exploring its new features.

InfoTech / Research / White Papers

Analyzing the Economic Value of LTO Tape for Long-Term Data Retention

Discussed in this ESG analysis, LTO solutions offer the opportunity for organizations to drastically reduce cost of ownership and improve user productivity compared with disk-based alternatives.

InfoTech / Research / White Papers

Caught on Tape, Now Keep It Secure

With a greater number and higher specification of cameras and the increased value of data with longer retention times, requirements to store footage has become increasingly challenging. Read about the …

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