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Research / Sales & Marketing / White Papers

How to Boost Sales Team Productivity

To consistently hit sales targets and ensure productivity, sales executives need tools to help them effectively engage customers and close deals. Sales management can reduce the administrative burden by providing …

InfoTech / Research / White Papers

Make CRM Stick: 8 Ways to Increase CRM Adoption in Your Organization

The IT department often ends up leading the CRM project and is blamed when it fails through poor adoption. CRM can only help improve sales and the customer experience if …

InfoTech / Research / White Papers

Gaining a Strong Competitive Advantage in Distribution with Configure-Price-Quote Software

Technology has transformed the distribution industry so much that the industry is barely recognizable today. With the new technology options available today, smaller distributors can have the agility, precision, and …

Sales & Marketing

5 Steps to Take the Surprise Factor Out of Marketing

When planning runs inefficiently, it can start to feel like all the work isn’t doing its job: studies show that only 61% of today’s marketers believe their marketing strategy is …

Sales & Marketing

5 Steps to Take the Surprise Factor Out of Marketing

When planning runs inefficiently, it can start to feel like all the work isn’t doing its job: studies show that only 61% of today’s marketers believe their marketing strategy is …

Research / Sales & Marketing / White Papers

Marketing Effectiveness: Are There Too Many Cooks in Your Kitchen?

Staying on top of all the moving pieces that accompany marketing, planning, and management can be extremely challenging—especially if you lack clear line-of-sight to staff, budgets, priorities, or time lines. …

InfoTech / Research / White Papers

Overcoming the Omni-Channel Challenge

In a customer-driven economy customers expect to shop, compare, purchase, and consume on their own terms, on their own schedule, through a variety of channels, and on a variety of …

InfoTech / Research / White Papers

Digital Reinvention in Action IBV Report

Digital technologies have redefined how people live. Technology is already changing traditional industry structures and economics and is reinterpreting what it means to be a customer and a citizen. To …

InfoTech / Research / White Papers

Mobile: Design to Succeed or Designed To Fail

The mobile ecosystem is constantly evolving to satisfy users’ demands for fast, attractive, effective mobile applications and experiences. Mobile offers here-and-now data that can transform user experience – creating more …

InfoTech / Research / White Papers

How to Select the Right Remote Support Tool

A transformation of the workforce has altered end user expectations and business needs, driving the need to build flexible, simple, and scalable remote support solutions – all while keeping support …

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