To drive continued progress, retailers need to deliver a stellar, consistent customer experience that’s consistent across digital and physical channels. Retailers across the globe are striving for seamless, omni-channel customer experiences, m…
Humans and manual processes can no longer keep pace with network innovation, evolution, complexity, and change. To understand what’s being done about this networking challenge, particularly regarding automation, Kentik conducted a survey of …
Businesses of all sizes are increasingly reliant on cloud and data center providers that host their mission-critical applications and data. With bad actors constantly looking for opportunities to disrupt or penetrate those providers’ networks, re…
To regain competitiveness in the communications market, telecom operators first need to have complete and instant visibility into what is happening in their networks. Artificial Intelligence for IT Operations, or AIOps, can play a valuable role for net…
Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing and much more. In this video case study and interview, Zoom’s network operations and engineering team members tal…
The supply chain world is dominated by point solutions that don’t quite fit business needs. Organizations lack visibility into the entire process, from manufacturing to consumer distribution to reverse logistics. With customer demands increasing …
The pharmaceuticals industry has struggled to ensure the integrity of its products as they are transferred between the different stops on the value chain from contract manufacturers to wholesalers to dispensers and finally to the patient. This is parti…
The word “career” doesn’t mean what it used to. People entering the workforce today will have an estimated 17 employers and five careers in their lifetimes — and already many existing roles are being automated away, with many mo…
Increasing customer expectations—in the age of same day delivery—are challenging organizations to reevaluate their supply chain operations. This is why organizations across industries are looking to leverage multi-experience developmen…
Asset performance is critical to achieving operational excellence. Organizations often rely on manual processes and spreadsheet tracking, limiting enterprise-wide visibility across high priority assets including equipment, machinery, vehicles, refineri…
