A Marketer’s Guide to Unification

Engaging with modern audiences across a range of digital channels requires brands to produce a steady stream of relevant, consistent content delivered at scale. To keep up, many marketing teams invest in point solutions — on average, 91 of them &…

The State of Customer Experience in Retail

More than three-quarters of business leaders in the retail industry said improving customer experience (CX) is one of their short-term priorities, according to management consulting firm BDO. “The state of customer experience,” a new Genesy…

Inside the World of Software Security

The rich repository of open source software, with a vast community of developers tailoring and editing code, has enabled businesses to quickly build and deploy products. The building blocks of software, developers draw on snippets of open source code, …