Quantifying the Value of Counter Fraud Analytics in Insurance
The prevailing wisdom seems to be that insurance fraud costs a company, on average, between 5% and 10% of annual revenue. But averages can be misleading and inconsistent formats can …
Best practices for migrating to containerized applications eBook
Migrating existing applications into containers provides better manageability and greater portability. This e-book outlines specific, technical recommendations and guidelines for container migration, ranging from image build procedures to production best …
Ebook: Maximizing Customer Engagement for Maximum Revenue Growth
Companies that provide the intelligent support and engagement consumers expect reap the rewards of lower costs and higher revenue. Happier customers translate directly into loyal customers, period.
Ebook: The Future of Customer Engagement
At the rate businesses are appearing and disappearing today, in ten years 40% of current Fortune 500 companies will no longer exist. The companies that will persist are the ones …
The Next Evolution of Chatbots
A lot has changed since chatbots first debuted. Today’s natural language processing and machine learning technologies have made artificial intelligence more human than ever. Is this the year you bring …
Forrester Report: Rethink Customer Service to Build Emotional Engagement
According to research by Forrester, service organizations aiming only to appeal to the rational side of customers’ needs will have an increasingly difficult time maintaining loyalty. Companies with a reputation …
The Guide to Securely Boosting In-App Engagement: Enabling Powerful Real-Time Communications
Customers expect real-time communications in their mobile applications, and business leaders are looking to communication platform as a service (CPaaS) as a cost-effective, efficient solution. With the number of CPaaS …
Accelerating Business Transformation Through GDPR Compliance
In this Micro Focus roundtable, leading experts discuss how CISOs can prepare for these pivotal changes, from the need for security monitoring tools to the importance of liaising closely with …
Eliminate TMF Inadequacies in Your Clinical Trials
To comply with regulatory requirements pertinent to clinical trials, every organization engaged in a clinical trial must manage and maintain all trial-related content, documents, and data in a manner that …
Top 8 Obstacles in Pharma & Biologics Product Registration & Submission Management
For pharmaceutical and biologics companies, the path to a global product launch is full of obstacles that could result in delays to registrations, many of which can be avoided with …
